Rewards Redemption Guide
Your rewards, your way – with complete transparency.
At Innovation Minds, we believe in maximizing your reward value. That’s why we never charge any markups or hidden fees. But some fulfillment partners may apply small fees depending on how you redeem your points. Here’s a quick breakdown so you can choose what works best for you – and make the most of every point.
Gift Cards & Donations
- No additional fees – what you redeem is what you get.
- Choose from 1,000+ gift card and donation options.
- Curated cards show first. Redeem the full catalog bychoosing Reward Link.
- Best for: Full value redemption with no surprises.
- Available internationally (80+ countries in 20+ currencies).
Amazon Merchandise
- Free shipping on orders $30 or more.
- Orders under $30 may include a small shipping fee.
- Local Taxes may apply, as charged by Amazon (not by us).
- Pro tip: Combine items to reach $30+ for free shipping!
- Please note, returns are handled outside of the platform, raise a support ticket via IM Wizzy to initiate any returns.
- Available in United States, Canada, Germany, United Kingdom, Japan, France, Italy and Spain.
Branded Swag
- Includes custom company gear like shirts, mugs, and bags.
- Expect up to $10 in shipping plus taxes, depending on your location and product.
- Best for: Showing off your company pride with cool, customized gear.
- Available internationally.
Cash Payouts – PayPal/Venmo/ACH
- Flat $3 processing fee per transaction (from our partner).
- Plus $0.25 fee charged by PayPal or Venmo.
- Tip: Redeem larger amounts at once to reduce fees over time.
- Available in United States.
Mastercard Prepaid Cards
- 12 months validity from the date of issue.
- A 2% fee applies if you choose a card in a currency other than USD.
- Best for: Flexible spending anywhere Mastercard is accepted.
- You can add these cards to your wallet for easy spending or use them online like a debit card. To use them in stores, make sure to register the card first.
- Available internationally.
Employee Incentives
- These are special rewards set by your HR or leadership teams – may include experiences, extra perks, or milestone bonuses.
- Check with your HR team to learn what’s available for your team or region.
- Available internationally.
Why This Matters
We want every reward to feel good – not just in value, but in fairness. That’s why Innovation Minds never takes a cut. All fees, if any, are from our fulfillment partners – and we’ll always be transparent about them.
Smart Redemption Tips
- Go Digital: Gift cards and donations give you full value, no fees.
- Bundle Up: Combine Amazon items to hit $30+ and skip shipping fees.
- Cash Out Wisely: Redeem larger amounts less frequently to reduce payout fees.
- Ask HR: Employee incentives may have hidden gems you don’t want to miss.
Exciting Features to Look Out For
We’re continuously evolving our Reward Options to give your employees more flexibility and control over how they redeem their rewards. From faster processing times to expanded transfer options and enhanced security measures, here’s a preview of what’s coming soon to make redemptions even smoother, smarter, and more rewarding.
Partial Payment at Checkout
If your available points don’t fully cover the cost of a reward, you’re allowed to top up the remaining balance with your own payment method — typically a credit or debit card — during the checkout process.
The IM‑Pay card
Our own branded debit card tied to your account, offering on‑the‑spot, versatile access to your reward points—no gift‑card redemption step needed. It’s a powerful way to turn earned recognition into real-world purchases instantly.
Enjoy your rewards – you’ve earned them! We’re here to make recognition simple, meaningful, and fair.
Questions? Reach out to your HR team or our support team anytime using IM Wizzy.
*Note: Any applicable fees or shipping charges will be deducted from your reward points at the time of redemption.
Special Mention: Using Reward Link
You may see a short list of curated cards, but you can explore and redeem the full catalog by choosing your Reward Link. For example, only a few options may appear initially, but the complete catalog for India (as shown below) and other countries becomes available when you redeem via Reward Link.
