Survey Consulting Services
Our Approach to Services
At Innovation Minds, we see our partnership with customers as more than just delivering a platform. Our commitment extends to providing expert guidance and strategic support to help you foster a thriving workplace culture, elevate employee engagement, and enhance the overall employee experience.
Our in-house consulting and professional services teams combine deep domain expertise, people science, and proven program management best practices to support you throughout your journey.
Drawing from extensive experience in designing and implementing employee listening programs for some of the world’s most innovative organizations, we equip you with research-driven insights and best practices to help you achieve your engagement goals.
We collaborate closely with leaders to address complex business and talent challenges, offering innovative solutions that align with your evolving needs. In addition to expert consulting, our services include onboarding, training, implementation, and ongoing care to ensure long-term success.
Why Are Services Important?
A successful employee listening program requires both cutting-edge technology and a knowledgeable team to guide its implementation and evolution. As specialists in Employee Experience (EX), we provide comprehensive services that span the entire listening journey—from initial design through sustained impact.
Our consulting team assists with key elements like strategy development, survey design, methodology, and insights discovery. Meanwhile, our professional services team handles technical implementation, project coordination, and data management. By working together, we ensure a seamless and effective approach that empowers your organization to take meaningful action based on employee feedback.
Our experts include practitioners with real-world experience, alongside PhD and master’s-level professionals, ensuring your program is built on solid expertise. This approach reduces the burden on your internal teams, as our consultants partner with you to design and execute a customized listening strategy tailored to your unique goals.
How Does Innovation Minds Measure Success?
Our success lies in your ability to turn insights into impact. Drawing on over a decade of experience supporting organizations worldwide, we’ve developed an Outcome-Oriented People Insights Model that helps decode employee feedback and drive meaningful change.
By actively listening to employees through multiple channels, organizations gain valuable insights into their workforce’s needs, behaviors, and ideas for improvement. This model empowers leaders to make informed decisions, foster stronger connections with employees, and cultivate a culture of trust, transparency, and engagement.
The model adapts to your organizational goals, listening channels, and employee journey milestones. We offer best-practice recommendations across key themes such as workplace well-being, psychological safety, manager effectiveness, and hybrid work experiences. While every organization’s context is unique, the ultimate outcome remains the same: creating exceptional employee experiences that support business success.
How Can Organizations Improve with Our Services?
Our services go beyond delivering insights—we help you turn those insights into action. Our consulting team offers strategic guidance on best practices from various industries, ensuring you can apply proven approaches to your organization’s specific challenges.
From program design and implementation to analytics, reporting, and action planning, we provide comprehensive support to ensure your employee listening program leads to meaningful, lasting improvements. By leveraging the latest research into effective employee listening strategies, we help you build a modern, multi-channel feedback system that delivers actionable insights across every stage of the employee experience.
We also provide extensive resources, guides, and training materials to empower leaders with the tools they need to act on employee feedback. By enabling managers and teams to engage in continuous dialogue with employees, we help drive sustainable improvements across your organization.
Flexible Service Levels
Our services are tailored to meet your unique needs. Whether you require full-service support to design, build, and manage a comprehensive listening strategy or prefer strategic advisory services to guide your internal efforts, we provide flexible solutions that align with your goals.
With Innovation Minds, you gain access to trusted experts dedicated to enhancing your employee experience, helping you achieve better outcomes for both your people and your business.