At its core, customer service is simple: Make sure your customers are happy. But even if you’ve succeeded in making your customers happy for a time, constantly improving your customer service should be a goal for you and your business, as it can help you stand out from competitors. How can a business owner innovate their customer service processes? By harnessing the power of technology and forward thinking. Here’s a look at our multi-part assessment that helps you to understand where you are now and where do you want to go.
Sales innovation is often the factor fueling companies’ race for relevancy, for their products and services. And, in recent years, as companies have instilled and and nurtured innovative cultures, they’ve positioned themselves for agile growth. Here’s a look at our multi-part assessment that helps you to understand where you are now and where do you want to go.
Marketing innovation is a deployment of new marketing method that is associated with significant changes in the project, product construction or in packaging, distribution, promotion or pricing strategy. The purpose of marketing innovations is to satisfy consumers’ need better, to open new trade areas or new positioning of product on the market in order to boost sales. Here’s a look at our multi-part assessment that helps you to understand where you are now and where do you want to go.
To innovate is “to make changes in something established, especially by introducing new methods, ideas, or products.” In legal services, innovation involves re-examining the established way of doing things and finding better ways that new methods, ideas, and tools make possible.
Innovation is a search for a better way. A search that is motivated by a realization that the traditional way is no longer satisfactory. It works, but not well enough. It fails to draw adequately on the new reality of what is possible. It is falling short of what the market is now demanding.
Diversity is having a culture that values uniqueness: people of different backgrounds, cultures, genders, and races. Inclusion means inviting diverse groups to take part in company life. If you’re tuned into conversations about HR, you’ve probably heard these terms before. But there’s a third critical piece: belonging. It’s belonging that makes each individual feel accepted for who they are. When you have a diverse talent who feel inclusion and belonging at their team level, organization level, and the company level, you can ensure their wellbeing.
When we think of innovation, we immediately assume this is about bringing in technology, certainly in this age of digital, Artificial Intelligence, and robots. Often we forget that HR has a key role in creating, maintaining, and managing skills orientated towards innovation.
Enterprises have historically proven to be immensely successful at advancing existing business models. However, they often fail to identify new disruptive opportunities for growth and expansion.
Innovation Minds benchmarking service helps you identify potential improvement opportunities by comparing detailed financial and operational performance metrics against industry peers and leading practices.
Innovation Minds created a simple 8-part Corporate Innovation Assessment, which will give you: A temperature check on where you are at in your innovation journey in the innovation maturity scale.
A deeper look into where your organization excels when it comes to corporate innovation.
Areas of opportunity to explore further and a recommended starting point around how to create or accelerate your corporate innovation initiatives.
With increasing economic pressures and exponential growth in technological innovations, companies are increasingly relying on digital technologies to fulfill their innovation and value creation agendas. At the same time, based on the increasing levels of cyber-security breaches, it is clear that the trustworthiness of many established and new technologies are not yet well addressed or appreciated as a fundamental core value in the new digital economy.