At its core, customer service is simple: Make sure your customers are happy. But even if you’ve succeeded in making your customers happy for a time, constantly improving your customer service should be a goal for you and your business, as it can help you stand out from competitors. How can a business owner innovate their customer service processes? By harnessing the power of technology and forward thinking. Here’s a look at our multi-part assessment that helps you to understand where you are now and where do you want to go.
