IM Wizzy: Your Innovation Minds Assistant
Feature Overview
IM Wizzy is your go-to virtual assistant within the Innovation Minds platform, designed to make your journey smoother and your experience more interactive. With IM Wizzy, users can quickly navigate resources, find answers to common questions, stay updated on the latest announcements, and get easy access to a variety of tools and features. Whether you’re seeking information about the platform, exploring employee engagement options, or needing help with HR resources, IM Wizzy is here to assist.
Key Features Include:
- Dynamic, User-Centric Interface
IM Wizzy’s intuitive interface tailors responses based on user selections, guiding users through various options without overwhelming them. With each choice, IM Wizzy provides relevant links, explanations, and additional information to keep users on track. - Comprehensive Resource Access
With IM Wizzy, users have direct access to an array of resources and documentation within Innovation Minds, from learning and development to HR forms, platform specifications, and performance management. This ensures you can find exactly what you need, when you need it. - Enhanced Engagement Tools
IM Wizzy offers dedicated engagement resources, including Employee Wellness, Engagement Moments, eNPS, and more. Whether you’re looking to boost engagement or find tools to support employee satisfaction, IM Wizzy will point you in the right direction. - Streamlined Performance and Innovation Management
For managers, HR, and admins, IM Wizzy provides a helpful path to performance tools, innovation management features, and even project and task management. Users can access details about OKRs, 360 Feedback, Skills & Competencies, as well as explore features such as Project Manager Dashboard, ProposalManagement, and Workflow Automation. - Real-Time Access to Active Challenges and Events
IM Wizzy keeps you informed about ongoing engagement challenges and upcoming events within Innovation Minds, dynamically pulling in active listings for quick access. - Quick Links to Admin Tools
Admins can make the most of IM Wizzy’s guidance through Strategy, Deployment, and Best Practices resources, tailored for platform leaders to maximize program impact and optimize rollout.
How to Use IM Wizzy
Using IM Wizzy is simple! Follow these steps to get started:
- Locate IM Wizzy: You’ll find IM Wizzy on the Innovation Minds platform. Click the chatbot icon to open a chat window.
- Select Your Area of Interest: IM Wizzy will prompt you with various options, like “Learning & Development,” “Performance Management,” and “Rewards & Recognition.” Simply click the relevant option to see related resources or sub-options.
- Explore Further or Request Specific Resources: Once you’ve made a selection, IM Wizzy will provide a brief overview and link to the appropriate resource or documentation.
- Engage and Experiment: Try exploring multiple sections to get a full sense of what IM Wizzy offers. Each option is designed to provide you with contextual resources to improve your engagement experience.
Tips for Getting the Most Out of IM Wizzy
- Use IM Wizzy for Quick Navigation: IM Wizzy is a time-saver, so if you’re unsure where to find a feature, ask IM Wizzy to guide you.
- Admins, Check Out Best Practices: If you’re in an administrative role, make use of IM Wizzy’s “Admin Tools” feature for insights into Strategy, Deployment, and platform-specific Best Practices.
- Check for Updates Regularly: IM Wizzy can notify you of the latest announcements and events, so keep an eye on it to stay in the loop.
Customizing IM Wizzy for HR-Specific Functions
One of IM Wizzy’s most powerful capabilities is its flexibility, allowing clients to tailor the HR-specific functions to fit their organizational needs. With customization, IM Wizzy can serve as an extension of your HR department, providing employees with direct access to resources, answers to FAQs, and relevant links for streamlined HR support.
Getting Started with Customization
To customize the HR functions within IM Wizzy, clients need to prepare a .csv file. This file will serve as the foundation for IM Wizzy’s responses in the HR category, ensuring it reflects your organization’s specific resources and processes. Here’s how to set it up:
- Define Categories and Resources:
Start by listing the HR categories and subcategories that you want IM Wizzy to cover. Examples include “Leave Policies,” “Employee Benefits,” “Onboarding Resources,” “Training & Development,” and more. - Include Relevant Links:
For each category or resource, you can provide a link to relevant documentation or resource pages. This ensures that when employees access specific HR content through IM Wizzy, they’re immediately directed to the most relevant resources. Make sure the .csv file includes each category, subcategory, and corresponding URL for easy navigation. - Add Custom FAQs and Answers:
Your organization may have unique HR policies or frequently asked questions that don’t appear in generic resources. In your .csv file, you can add custom FAQs along with brief, informative responses that align with your HR department’s messaging. These FAQs will allow IM Wizzy to give precise answers that address your employees’ most common inquiries.
Example of a .csv Setup for HR Customization
| Category | Subcategory | Link | FAQ | Answer |
| Employee Benefits | Health Insurance | [Link to Benefits Page] | What does health cover? | Health insurance covers basic medical and hospital… |
| Leave Policies | Paid Time Off | [Link to Leave Policy] | How many PTO days? | Full-time employees receive 15 PTO days per year. |
| Onboarding | Code of Conduct | [Link to Conduct Document] | ||
| Training | Leadership Dev | [Link to Leadership Training] | What leadership programs are available? | We offer… |
Uploading the .csv File
Once the .csv file is ready, it can be uploaded to the Innovation Minds admin portal. After a quick review, IM Wizzy will begin integrating this information into its responses. This seamless process ensures that HR responses within IM Wizzy are accurate, relevant, and organization-specific, making it an invaluable tool for employee engagement and support.
Tips for Effective Customization
- Regularly Update the .csv File: HR policies and FAQs can change, so make it a practice to update the .csv file periodically to keep information current.
- Be Concise in FAQs: Short, clear responses improve readability and help employees quickly find the answers they need.
- Categorize Thoughtfully: Organize your HR resources in a way that reflects how employees typically search for information, such as “Benefits,” “Policies,” “Development,” etc.
Need Assistance?
For any questions about setting up or managing your customized HR responses, please reach out to our Support Team at contact@innovationminds.com. We’re here to help you make the most of IM Wizzy’s capabilities!
FAQs
Q: Can IM Wizzy help me with HR-specific questions?
A: Yes! IM Wizzy includes a range of HR resources, like “HR Forms & Documents” and “Incident Reporting,” giving employees access to critical HR documentation.
Q: How often are the challenges and events updated?
A: Active challenges and events are dynamically updated in IM Wizzy, so you’re always viewing the latest.
Q: What if I need help with a specific Innovation Minds feature?
A: IM Wizzy is built to offer information on nearly every feature within Innovation Minds. Simply select the feature you need help with, and IM Wizzy will provide a brief overview and resource links.
IM Wizzy is here to support you at every step, from onboarding and learning about the platform to exploring engagement tools and administrative resources. With IM Wizzy, you can make the most of Innovation Minds effortlessly.