Innovation Secrets for CEOs and Leaders in 2022 – Create Tomorrow Today!In last week’s blog, we shared seven tips to help you improve your business in 2022 as our holiday gift to you. Because we just can’t get enough of giving, today we are offering seven more innovation secrets straight from Silicon Valley to take you to...
Employee Ethnography – Transforming Your Employee Experience
Maximizing “customer experience” has long been a cornerstone of successful organizations. We create customer personas and map each touchpoint of the customer journey, knowing that perfecting those touchpoints translates into customer loyalty. The methodology in its most advanced research form is considered “Customer Ethnography”.