Manufacturing Case Study

UNLEASHING THE COMPLETE POTENTIAL OF OUR CLIENTS AND EMPOWERING THEIR JOURNEY

Discover the impact of our EMPLOYEE EXPERIENCE SOLUTION™: Unlocking collective potential for manufacturing company, and harnessing engagement and innovation from employees, customers, partners, and vendors.

The company is a leading player in the manufacturing industry, specializing in the production of advanced electronic components and devices. With a history spanning several decades, the company has established itself as an industry leader known for its cutting-edge technology and commitment to quality. However, despite their success, the company’s manufacturing sector faced several challenges in employee engagement and experience that prompted them to seek help from Innovation Minds. The company recognized that addressing these challenges was essential not only for the well-being of their employees but also for the long-term sustainability and growth of their business.

Employee NPS - From Minus to 64

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Employee Engagement - 77% in 1 year

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Graduated Ideas - 19 & Go Live - 11

Manufacturing Organization (Employees 3k)

CHALLENGE: The manufacturing sector is often associated with demanding work environments, leading to a decline in employee morale over time. The company was no exception, as they witnessed a gradual decrease in employee engagement and satisfaction.

Objectives	Actions	Results
Implementing targeted strategies that address the root causes of low morale. The aim is to create a positive and motivating work environment that enhances employee satisfaction, engagement, and overall well-being.	Innovation Minds Team Introduced well-being programs that focus on physical and mental health, stress reduction, and work-life balance. This involved IM facilitated wellness workshops, wellness campaigns, and wellness videos and resources through the Innovation Minds platform. IM Team also implemented a robust system for recognizing and appreciating employees’ contributions. This included employee of the month awards, public acknowledgments, and personalized recognition for exceptional performance.	Within a year, the positive impact on morale translated to improved overall performance and efficiency. The morale improvement initiatives contributed to the development of a positive organizational culture, reducing turnover by 15%, and increasing engagement and productivity by 70%.

CHALLENGE: Operating across multiple locations, the company’s manufacturing workforce struggled with communication gaps between different departments and teams. These gaps hindered information flow, collaboration, and the sharing of innovative ideas.

Objectives	Actions	Results
Eliminate communication gaps within the company’s manufacturing, fostering seamless information flow and collaboration across departments and teams. The goal is to create a transparent and efficient communication framework that enhances organizational cohesion and improves overall productivity.	Innovation Minds implemented a Culture Portal tailored to the specific needs of the company’s unique manufacturing needs. This involved the introduction of tablets and setting up kiosks to support their engagement initiatives, and aid in providing easy access to information and services for employees and streamlining processes.	Within 8 months, the enhanced communication showed significant impact, increasing communication by 60%. This led to more efficient workflows and the ability to tackle complex challenges collectively. Clear and transparent communication contributed to increased employee engagement overall by 20%.

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