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TELECOM CASE sTUDy

INNOVATE WITH INNOVATION MINDS

See how leading enterprises use Innovation Minds to tap the collective intelligence of their employees, customers, partners, and vendors.

Partners

We believe that human connection is the heart of innovation. Great innovation happens when people have the right mindset, tools, and process to collaborate effectively. With that in mind, Innovation Minds equips enterprise/academic clients with the best crowdsourcing/AI innovation platform and in-person events to move ideas into game-changing solutions. You can check out some of the case studies to learn more about how we helped our clients in various situations, their objectives, actions we helped them take, and the results we have demonstrated together. Reference calls will be made available if you are interested to discuss and learn from these transformation journeys.

 

Telecom Organization (Employees 200k)

A mobile service provider wanted to increase its market share and give competitors a run for their money.

 

ObjectiveActionResults

To increase the number of subscribers.

To increase the money every subscriber spend on the company’s services.

Enhance innovation and implementing new ideas.

Our facilitators organized a workshop with the sales team to brainstorm on innovative strategies that could help to increase the market share.

We provided a platform through which innovation ideas could be shared.

Innovation minds’ recommended for strengthening the customer care desk and change in its approach.

We emphasized on allocating more resources to innovative ideas that could keep the company ahead of the park.

We encouraged the management to Improve employees skills and offer competitive remuneration to attract and retain the best employees in the industry

By the end of year 1, the company’s revenue shot up to $2 million against the total industry revenue of $10 million. This represents a 20% market share.

There was improved efficiency in collaboration and implementing innovative ideas.

2% of employees in every department received scholarships for further training on how to maximize benefits on existing services.

Revenue Increase - 20% in a year

Employee Rewards - 2% benefited

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