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Employee Ethnography – Transforming Your Employee Experience

Maximizing “customer experience” has long been a cornerstone of successful organizations. We create customer personas and map each touchpoint of the customer journey, knowing that perfecting those touchpoints translates into customer loyalty.  The methodology in its most advanced research form is considered “Customer Ethnography”.

Community in Hybrid Work: Seven Great Ways to Win

Two weeks ago we posted a blog on "How to Humanize the Hybrid Workplace." One point we raised was to build communities, not just workflows. Because an active hybrid work community increases energy, engagement, and satisfaction, and reduces stress and...

Wellness in the Hybrid Workplace – Eight Ways to Win

Wellness is an issue in hybrid work? Of course it is! Over the past couple of months, our blogs have looked at a variety of the important factors to consider in making hybrid work successful. Now we turn our attention to an often ignored aspect of the workplace in...

The Hybrid Workplace: How to Humanize It

The hybrid workplace combines the best and worst of office and remote. As hard as it can be to humanize work at all, hybrid is the hardest. The hybrid workplace is of course more complex than either of the 100% alternatives. Success in the hybrid workplace means...
Survey as a Service, We help you, Every step of the way

Survey as a Service, We help you, Every step of the way

Recently the Team Innovation Minds has embarked on a mission to find out the tenets of a Perfect Employee Engagement Solution that every organization should strive for. Who else would be better than our own clients to listen to and understand What Clients Want? It was a fascinating and eye-opening sprint to not only understand the needs of the customers we serve but also to design the GPS for our 2022 roadmap of our Employee Experience SaaS Platform. It may be greedy to keep these wonderful insights to ourselves, so we are sharing them with all of you here. Are you game?

Tenets of a Perfect Employee Engagement Solution

Tenets of a Perfect Employee Engagement Solution

Recently the Team Innovation Minds has embarked on a mission to find out the tenets of a Perfect Employee Engagement Solution that every organization should strive for. Who else would be better than our own clients to listen to and understand What Clients Want? It was a fascinating and eye-opening sprint to not only understand the needs of the customers we serve but also to design the GPS for our 2022 roadmap of our Employee Experience SaaS Platform. It may be greedy to keep these wonderful insights to ourselves, so we are sharing them with all of you here. Are you game?

Six problem-solving mindsets for very uncertain times

Six problem-solving mindsets for very uncertain times

Six mutually reinforcing approaches underly their success: (1) being ever-curious about every element of a problem; (2) being imperfectionists, with a high tolerance for ambiguity; (3) having a “dragonfly eye” view of the world, to see through multiple lenses; (4) pursuing occurrent behavior and experimenting relentlessly; (5) tapping into the collective intelligence, acknowledging that the smartest people are not in the room; and (6) practicing “show and tell” because storytelling begets action (exhibit). Let’s dive in.

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