mortgage CASE sTUDy


See how leading mortgage enterprises used our INNOVATION SUCCESS SOLUTION™ to tap the collective intelligence of their employees, customers, partners and vendors to access INNOVATION AT THE EDGE.

We believe that human connection is the heart of innovation. Great innovation happens when people have the right mindset, tools and processes to collaborate effectively.

With that in mind, Innovation Minds equips our enterprise and academic clients with the most cutting-edge crowdsourcing/AI innovation management platform and our offering of virtual or in-person events to move good ideas through the process that delivers them as game-changing solutions.

Please check out some of our case studies to learn more about how we helped our clients in a variety of industries and situations across a wide range of objectives. You will learn about the actions we helped them take and the results we have created together.

If you are interested to learn how you can benefit from the lessons of these transformation journeys, please book a call with us and let’s chat!


Estimated Cost Savings - 42%

Employee Enagagement - 72% in 3 mos

Graduated Ideas - 8

Mortgage Organization (Employees 8k)

CHALLENGE: A well-established secondary mortgage company informed us that it had embarked on a multi-million dollar strategic project to fuel expansion in order to meet the needs of real estate builders and professionals. But it was embroiled in challenges and faced many obstacles, making it difficult for the company to achieve its goals.

Objectives Actions Results

To train and coach the company’s workforce so that it can become innovative and agile, prepared to overcome all challenges. Achieving this would go a long way to help them optimize existing and emerging opportunities.

In addition, to bring their new product onto the market faster and more efficiently.

We identified all of the challenges the employees were facing and used CDI (Customer-Driven Innovation) to fix them.

We put in place strategies and technologies to enable the company to bring new products onto the market faster and more efficiently.

The program generated innovative ideas that became the driving force in the implementation of the program.

CHALLENGE: The company had an experienced workforce yet lacked exposure to innovative processes and technology. This posed a challenge to the initiative and impeded the success of their multi-million dollar strategic project. 

Objectives Actions Results
To integrate the client’s customers into the company’s innovative processes, in order to enhance the product portfolio and result in profitable growth.

We rolled out innovation and sought out the right technology through the ideation process.


The process resulted in ideas that reduced the estimated costs of the project by about 42%


CHALLENGE: The company lacked in co-innovation and co-creation with its partners. 

Objectives Actions Results
Evaluate the existing product portfolio concerning the ever-changing market conditions

We implemented the 6-Thon event framework and also utilized the SCRUM framework to help split the complex ‘Open Innovation’ project into mini-cycles and sprints that would make it easier for the company to incorporate ideas from its partners and any other players in the market.


It spiced employee learning and improved eNPS by a big margin.

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