Strategic Decisions – Start before the start

The program team needs to consider some key factors before implementing the rewards and recognition program. These factors include deciding on whether to offer awards, rewards, or both, determining the budget, choosing between a manager-only rewarding system or enabling peer-to-peer rewarding options, priming engagement through booster point provision or enabling points earning through organic engagements, and deciding whether to offer exclusive rewards redemption or enabling donation capabilities in the rewards marketplace. Additionally, the team must decide whether the program will be implemented globally or only in the USA.

Engagement Score Qualified Actions

You can review and choose which actions are eligible for users to earn points towards their engagement score. Additionally, you have the ability to enable or disable these actions as you see fit.

Gamified Engagement Mapping

You can review and configure the scoring points for all eligible user actions. If KPI integration is desired, your launch team will do so accordingly.

Reward Points Qualified Actions

You have the option to examine the pre-set system for earning points and customize eligible actions that contribute towards redeeming rewards.

Pride Points Qualified Actions

You have the option to examine the default point system and choose which eligible actions contribute to points granted for peer-to-peer recognition features. Additionally, you can also disable certain actions if needed.

Local Currency Mapping

We provide the option to convert points to local currencies using Tango card exchange rates for USD in all the countries and currencies that we support. If you need any assistance with this process, your Innovation Minds team is happy to help. Additionally, our mapping program is user-friendly and displays up-to-date conversion rates from USD when you set up mapping points for non-USD currencies.

Reward Marketplace Setup

Innovation Minds provides a wide range of options with more than 600 popular brands to choose from. The engagement manager is given the freedom to handpick the desired rewards to offer to their staff members. They can easily configure their selection using the “Reward Configuration” function.

Awards Setup

We can assist you in creating a customized award program that aligns with your company’s values and culture. Our library of award certificates and icons can be utilized to design an exceptional experience for each award, or we can help you upload your own company-specific templates. You have the option to set predetermined points for awards or leave them as variables, allowing users to decide their value. We can also accommodate requests for cashless awards if that is your preference.

Award Program Account Setup

When it comes to budgeting and accounting, choosing how to establish award accounts is a crucial decision point. You have two options: either use a centralized account to fund all awards for various programs or set up a designated reward account for each program aligned with your cost center structure.

Automated Workflows

The ‘Workflow Automation’ admin panel allows you to streamline the process of recognizing and celebrating important events such as work anniversaries and social occasions like birthdays or onboarding. This feature enables you to automate milestone awards with ease.

Award Approvals

Clients usually aim to keep their programs open and transparent, but we can assist in setting it up if specific situations require approval or even setting up certain awards private.

Awards visibility

Managers and program teams may choose to distribute exclusive awards on certain occasions. To maintain confidentiality and ensure that only the selected individuals are aware of the decision while their supervisors are informed, the ‘Award Management’ panel of the administration site can be utilized to handle this situation.

Publish user guidelines for Awards & Rewards

It is essential to publish the guidelines for awards and make sure that your users are familiar with them for the success and longevity of your recognition program. You can easily utilize the artifacts and job aids provided by Innovation Minds for this purpose.

Booster Points

It’s suggested that you distribute booster points at the beginning of your program to promote positive user engagement. These points can be given to managers or employees to acknowledge the work of their colleagues or reports. Eventually, users will accumulate enough points to reward others and express appreciation for their contributions to the company.

Bulk Awards

Program administrators are recommended to familiarize themselves with the bulk award use case because it comes in handy when giving out awards in mass for special occasions like project rollouts, team accomplishments and so on.

Decide on Tax Strategy

It is critical to decide on an accounting strategy before the program is opened. Either you may give exemption for reward payouts from tax reporting perspectives, or you may decide to report on every pay cycle vs. yearend W-2 reporting at once. If necessary, Team Innovation Minds can assist with payroll integration.